Etihad launches code-share with Malaysia Airlines
Etihad Airways recently announced that they have entered into a marketing agreement with Malaysia Airlines where by Etihad Guests can now earn and redeem miles on Etihad marketed Malaysia Airlines flights, also to celebrate the launch of their partnership Etihad is offering 2,000 bonus miles for the first eligible flight on Malaysia Airlines between 15 September and 14 December, 2011.
Malaysia Airlines has an extensive network covering 100 destinations across 6 continents which gives Etihad a considerable reach into new territories.
The mileage accrual chart is as follows:
Booking classes – R, I, T, N, G, Z, X of Malaysian Airlines do not accrue any miles.
As of now online redemption is not possible and one has to route their redemption’s via the Etihad Customer Center, the redemption chart is as follows:
Also Upgrades and One-Way awards are not permitted, which is a bit sad.
In my opinion this is a good deal to burn your Etihad miles for various destinations that are not covered by Etihad, both the airlines offer a very good product in their flights and Malaysia Airlines is one the few 5 star airlines in the world. What remains to be seen is the Award availability and the ease of booking these awards.
Etihad has a nice airplanes and Stewards/es, but Etihad has terrible customer service. Be aware, that you need to be 100% of what you are booking before booking with them.
Hi Nathan, it depends every airline has some misinformed agents, keep trying and you definitely get someone who understands your problems and will help you out. Personally i have had very good experience with Etihad Customer service, even their twitter channel is pretty helpful in resolving issues. I would rate them as a good competitor to other Middle East airlines for sure.